Frequently Asked Questions
International Customers: Please note that international shipping is significantly slower during these times. It's not uncommon for packages to take 1-3 months to arrive at their destination. (Duty charge fees may apply, please confirm your country's requirements. We do not control these fees.)
Where is my order?
You can check the status of your package by clicking on the tracking info found in your shipping confirmation email. We do not have any control or additional information beyond what is found in the shipper provided tracking info.
Do you ship internationally?
Yes, we ship internationally via US Post First Class International. International shipping rates are automatically calculated during the checkout process. We recognize international shipping can be costly however we cannot control the carrier rates.
Are international duties included in the total cart price?
No, the buyer is responsible for any duties or additional taxes required my your country of residence. (It's impossible for us to determine, track, and apply all of these various rates.)
Do you accept returns or exchanges?
If you have a problem with the merchandise quality or discover a defect, we will absolutely work with you to make it right. Your satisfaction is our goal! However, we do not accept returns or exchanges due to sizing/fit, wrong item ordered, etc., due to sanitary reasons. We want to ensure our customers and fulfillment team are protected during these unprecedented times. Please email firstname.lastname@example.org if you have an issue with an item you received.
How long until my order ships?
We strive to process all orders within 1 business day. However, it may take up to 3 business days for an order to ship due to high-demand.
Where are your products made?
Our high-quality shirts and embroidered products are produced by a small business located in Scottsdale Arizona. Jon, Alison, and their daughter Parker have been friends of the Lifestyle Overland family for years and are outdoor/overland enthusiast themselves.
Overland Style has been sourcing patches and stickers from sources we consider to be the best in the business since 2014. Unfortunately, we haven't found a small business that can offer high-detail, exceptional quality items at viable costs. If that's you... let us know!
What countries are your base materials from?
We include shirt brands, model numbers, and materials in every product description. You can research the country of origin from that info. This can vary from shirt to shirt and batch to batch. Generally speaking, most shirts are from the US, India, Bangladesh, Nicaragua, and Honduras; usually of US made fabrics. We have ensured our sources are ethical companies who operate under a 100% sweatshop and child-labor free policy.